At Krafty Farm Assistant we like to make things as easy as possible but at the same to we also like to make things as risk free as possible.
We understand that while dealing over the internet is become part of most peoples lives there are still some people who approach it with caution.
It is for that reason that we have tried to make the application process easy for even the most cautious of users.
The application process is outlined in the following easy steps below.
To help make you experience as risk free as possible no payments are due or accepted until after the our initial contact to discuss your tailored solution and confirmation for service has been received.
Note: Applications not filled out with all required fields populated may be ignored.
Although we do ask that you have as much information about your requirements during the initial stages, we also understand that with such a customised package it may not be possible to have every item. For this reason we happily accept additions like inventory items, item specifics, service dates etc without additional cost during the set up phase.
So what happens once your Krafty Farm Assistant application has been received and both parties have agreed how the system will be set up?
After we received your deposit we will start creating your Asset Inventory and Maintenance workshop system.
Completion time is usually about 15 working days however that time frame does rely on us receiving all the additional information (asset inventory items etc) that your personalised system requires.
If completion can not be done within 28 days you will be notified by Krafty Farm Assistant as soon as practical.
Once complete you will be notified, by email, of the site completion. You in turn have 5 working days from the date of the email to read, review and comment on the completed system.
Any changes, additions or in the event that we have forgotten something can be discussed at this point before the system is moved to our production servers and goes live. Any errors, typographical or other, created by Krafty Farm Assistant will be fixed free of charge if the correct information was supplied to us.
After the 5 day reviewing period the client is then billed the difference between the deposit and the final bill including yearly hosting service.
For any additional services like additional history files, additional design etc, that incur an extra fee Krafty Farm Assistant will email the client with the applicable information and costings before work commences. Any extra services must be agreed to by the client (by responding to the email) before work is started.
And of course once your tailored Farm Assistant package is complete we don't forget you, any technical support or assistance is only an email or phone call away.